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Have questions about Scrape Walk? Want to partner with us? We'd love to hear from you.

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Whether you need help with Scrape Walk, have feedback to share, or want to explore partnership opportunities, we're here to help.

What can we help with?

Technical support & troubleshooting
Sales, pricing & enterprise plans
Product feedback & feature requests
Partnerships & press inquiries
General questions & anything else

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Frequently Asked Questions

What are your support hours?

Our support team is available Monday through Friday, 9am-6pm EST. We typically respond to emails within 24 hours.

Do you offer refunds?

Refunds are available within 14 days of purchase only for unused credits. Once credits are consumed by AI processing, they cannot be refunded as the cost is incurred on our end. Contact info@scrapewalk.com with your account details.

Can I request a feature?

Absolutely! We love hearing from users. Send feature requests to info@scrapewalk.com or use the form above.

Do you offer enterprise plans?

Yes, we offer custom enterprise solutions. Contact info@scrapewalk.com to discuss your needs.